The Oyster Group
We often get asked why a subscription to a Saskatchewan magazine is sent to Nova Scotia. The short answer is that there is no point reinventing the wheel. The long answer follows...
The job of managing over 10,000 subscriptions is no small task. There are address changes, single and multiple year subscriptions, multiple gift subscriptions, and of course renewal notices that need to go out. Orders come in by mail, telephone, web, and sometimes are handed off to us at casual meetings. Customers expect their correspondence to be received and answered promptly. Information must be kept well organized in a sophisticated, secure database system. Rather than recreate this expertise ourselves, we opted to work with a company which efficiently does this job for more than just Prairies North.
Since 2009, the team at The Oyster Group has been providing our customers with friendly service and subscription fulfillment expertise that we could not find locally. They are a small company, managing about a dozen magazines from across North America. The staff (Shirley, Janice, Diane, and Susan) are very personable and we are told that they especially enjoy getting calls from our subscribers—"Saskatchewan people are SO friendly!"
So don't hesitate to call our customer care number 1-888-861-8311. You will get a friendly East Coast greeting from a small group of experts who really love Saskatchewan as much as you do!